Pre-Booking Information

This is a free service that Across Himalaya offer to all guests. Enjoy the easy convenience of scheduling your next appointment before you leave. This guarantee’s availability for your next appointment and also ensures that you will choose the best time that works for your  personal schedule.

Before booking
Once you have decided which packages you are interested in, we strongly recommend that you read the relevant trip on Across Himalaya web, you can enquire from our website. We also advise that you read the General Information and our Booking Conditions.  It is important that you choose a holiday that is well suited to your experience and capabilities.  The next step is to check the availability of places on your trip either by checking the trip status on the Across Himalaya website.

Trip Status
For each of our group holidays, there is a minimum number of participants required to enable the trip to go ahead. The 'Date and Prices' page for each trip gives an indication of group size, showing both minimum and maximum numbers. Once the minimum number is reached, the trip status will change from 'Available' to 'Guaranteed to Run'. Only in exceptional circumstances will we cancel a trip once it is guaranteed to run, so you are free to proceed with your international flight booking and other travel arrangements.  If you are unsure about the trip status, please call our office.

Deposit Payment
However you choose to book, we require a 20% deposit from total cost, plus any applicable special permit and domestic flight costs etc.

We recommend that you take out travel insurance when you book your trip to Nepal. Travel Insurance will help you to cover you acidental resque during your holiday but also enable you to claim for any money that you have paid to us, including your deposit, should you have to cancel your trip.

Late Booking - No Charges, No Discounts
There is no additional fee for late bookings (made less than 8 weeks prior to departure), although full payment by debit or credit card is required at the time of booking. Nor are discounts applied to our holidays as their departures approach.

Payments
You can make payments either by travel cheque or credit/debit card, including Visa, Mastercard and Maestro. The easiest way to pay is to visit the secure payments page. We prefer to receive all payments by cheque or debit card; should you decide to pay by credit card, a charge of 4% will be applied.

Confirming your booking
On receipt of your booking form, if you have asked us to book your domestic flights in Nepal or any other additional services, we will contact you with a quotation. Note that you may be required to pay for your air tickets at this time in addition to your deposit.

If you book by telephone, please note that it is vital that we receive your completed booking form either from our website within 24 hours, or by post within 2 working days. We can not make any travel arrangements on your behalf until you have confirmed that you have read our booking conditions and we are in receipt of your booking form.

Making Changes
If any of the information given on your booking form should change, e.g. passport number or contact details, it is important that you advise us immediately. Failure to do so may result in airlines or government authorities levying charges for which you would be inform to Across Himalaya.

If you decide to transfer your booking to an alternative departure or holiday, any further costs incurred will be charged.  However, please note that we are unable to transfer your booking to an alternative holiday later than 10 weeks prior to the trip departure date.  Please see our Booking Conditions for further important information on making changes to your booking.

Next steps
You must ensure that you forward the balance of your payment to us 8 weeks prior to departure (the date payment is due will show on your invoice.  

If we do not receive payment by the date shown on your invoice, we reserve the right to cancel your booking and apply any cancellation charges.  You must also ensure that you provide us with details of your insurance policy, plus copies of any documentation (eg. permit form) that may be required for your chosen destination when making your final payment.

We will send full joining instructions to you approximately 2 weeks prior to departure - note: we do not send out receipts on acceptance of your payment. The letter will show your confirmed flight details (if applicable) and will include instructions on how to meet up with others in your group, including a contact number should you be delayed. It will include a summary of any additional services you have requested and will also provide a timely checklist to ensure you have everything in order for your forthcoming holiday.

This pre-booking / Enquiry form is very useful for us to gather all details and best inform you about your Across Himalaya.

All our bookings are done online. This is the best way to centralize and coordinate all our world wide destinations. Please feel free to ask any question in the commentary field.

There is no such thing as "odd" questions when it comes to organize your dream Across Himalaya... ,o)

Please complete each section of the form with as much detail as possible. Your personal details will stay confidential. To complete your enquiry click on the "Submit" button.

Booking details, availability, confirmation and payment methods will be confirmed email or if necessary we will call you (please provide contact number).

Please read our Terms & Conditions.

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