We respect your privacy!

Your privacy is important to us. All the information provided to us will be treated in a highly confidential manger. We respect the privacy of our customers therefore we are committed to the following privacy policy, which is designed to give you peace of mind and confidence. Across Himalaya Tours & Travels collects information about its customers both during the order process and as customers navigate the following website: http://www.acrosshimalaya.com 

The information provided by customers during the ordering process such as their name, physical address, email address, and payment information is considered private, and Across Himalaya Tours & Travels will not sell this personal information to third parties. This information will be used to process your order and deliver it to you in a timely fashion. In addition, Across Himalaya Tours & Treks reserves the right to contact existing customers regarding store specials and other significant events.

Our Privacy Policy!

How does Across Himalaya protect customer information?

All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server.

Purpose of collecting information:

The information requested is for the below reasons:

  • Processing the booking request.
  • To verify the final costs of the services provided.
  • To be able to contact our clients in case of any service related changes.
  • For billing purposes.

Data Protection Policy: The information provided by customer and visitors of Across Himalaya will be held only by Across Himalaya Tours and Travels its duly authorized agents. Your information will not be given or sold to any outside organization for its use in marketing or any other promotion purposes. 

Use of your information: The information of our clients and visitors will be used by Across Himalaya Portal for market analysis and production of internal reports, for marketing our products and services generally and (subject to any objection or preference you may indicate when submitting your details to us) for sending information to you about our products and services from time to time. In case of any objection from any of our clients and visitors on the same, necessary action will be taken.

Third Party Service Providers: Across Himalaya may share your information provided with your order with third-party service providers who provide services related to your order. Examples of these third-party service providers include a credit card processing company and a hotel. Your personal information will not be used by any third party for purposes other than providing these services in relation to your order.

Legal Disclosure of Your Information: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Transaction Security: All transactions occur through Secure Server. That means that we use encryption to secure information sent from your computer to our servers. In addition, for the safety of your credit card payments we do not insist on the credit card details we provide you direct link to Mashreqbank (MEPS) Payment Gateway and processes under 3D secure system.

Updating Your Information: If you ever need to update any information on file with Across Himalaya Tours & Travels, you may call or email us at Across Himalaya at (contact us). If you need to update your information when re-ordering, you will have a chance to make changes to your payment information, shipping and billing address (es) at checkout.

If you have additional questions about the privacy of your information, please contact Across Himalaya Tours & Travels at contact@acrosshimalaya.com

Mailing Address:
Across Himalaya Tours & Treks P. Ltd
P.O. Box: 2455, Thamel Kathmandu, Nepal
Tel: +977-1-4441223 Fax: +977-1-4441223

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

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